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Navy Federal Credit Union - NFCU - Unable to Connect Errors FDP-101 and FDP-105

AB123

Since approximately 02 April 2026 my Quicken Classic for Mac has been unable to connect to Navy Federal Credit Union. Errors are FDP-101 and FDP-105. A quick internet search shows that both errors FDP-101 and FDP-105 are server side, and financial institution side errors, respectively, that can't somehow be fixed "at home" by an end-user, but I'd like to verify, if possible, that it's definitely not something I'm doing, or that I could fix.

I do see that this has been acknowledged by Quicken, but as there's no estimated time for resolution, curious if anyone has been successful in reconnecting?

It's also extremely frustrating that I can't find an easy mechanism to contact Quicken support on a weekend - I'm not expecting a response over the weekend, but just the ability to submit a ticket, even after hours, would seemingly be far better customer service than only having the ability to request help during business hours. Not terribly impressed with Quicken support.

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Joe Klevorn

I am receiving a similar error today April 4 at 905 am CDT. The actual sign-in to NFCU when attempted is successful and I receive a text and email from NFCU stating my accounts have been linked to Quicken, however, Quicken delivers the error message below and does not activate (re-activate) online services with NFCU.

Konaflyer

I have been receiving an FDP-105 for the last 48 hours. A call with Navy Federal Credit Union was not helpful. They told me to contact Quicken Support as it was a Quicken issue.

Quicken Anja

Hello All,

Thanks for reaching out!

We currently have a known issue with Navy Federal Credit Union that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

Additionally, thank you for letting us know that you're seeing the error change to FDP-105—we will pass this along internally to the proper channels so they can include this in their investigation.

We appreciate your patience in the meantime!

Makers

Hello,

I am receiving error code FDP-101 and "Bad response from provider" when i try to connect.

I'm using Quicken Classic Deluxe for a Mac, Version 8.5.1 (Build 805.60122.100), running MacOS 26.3.1

Thanks for looking into this.

ptgator

I am receiving the same FDP-101 error as of 4/4, trying to connect to Navy Federal as well. I have sent a sanitized list of logs using Quicken/Report a Problem. MacBook Pro OS Sequoia 15.7.4. Also using Quicken Classic Deluxe for Mac version 8.5.1 (Build 805.60122.100)

Thank you

scj2023

Same errors… This needs to get resolved ASAP

David Moufarrege

This is the error I am now seeing.

rrcclark

Have had the same issues on Windows since 4/2. NFCU chat line was unaware of the issue on 3/4. This morning, 10:00 a.m EDT, it appears to be resolved; successfully completed a one step update

Quicken Alyssa

Hello All,

Thank you for adding to this discussion.

This is a Known Issue. Our teams are working toward a resolution.

Anyone experiencing this error should bookmark the linked alert to receive updates on progress/changes as they occur.

Thanks again!

Papaloco

I called and the tech had me deactivate my accounts, closed Quicken did a restart of Quicken , then activated my accounts and it has been working since.

Quicken Anja

https://community.quicken.com/discussion/comment/20547184#Comment_20547184

@Papaloco Thanks for the update and sharing these details! Glad to hear it is working for you now.

Quicken Anja

Hello everyone,

We wanted to check in with you all regarding this issue. Our teams have been working on this internally, and we’ve seen at least one report that the connection is now working again.

If you haven’t already, could you please try updating/reconnecting your Navy Federal Credit Union accounts again and let us know if the issue is resolved on your end?

Your feedback will help us confirm whether this has been fully resolved or if further investigation is needed.

Thank you all for your continued patience!

Joe Klevorn

One step update for NFCU worked for me today. First time since last week. So far so good.

Quicken Anja

https://community.quicken.com/discussion/comment/20547299#Comment_20547299

@Joe Klevorn Thanks for confirming! Glad to hear it is working for you now.

AB123

One step update NOT working again for NFCU - error FDP-101 - as of 09 April 2026 at 5:50pm ET.

AB123

Quicken support agent "Hosten" simply re-referred me to the same link (https://community.quicken.com/discussion/7972479/new-4-3-26-navy-federal-credit-union-fdp-101-cc-601/p1?new=1) that hasn't reported any new information or update in a week.

AB123

Further investigation is needed by Quicken to resolve this issue.

RSaw

Issue cleared for a few days and is now starting back up this morning. What ever software patch was put in place is not working.

Makers

Updating my NFCU accounts (ie, downloading new transactions) worked for me just now. I hadn't tried since the connection failed on 4/4. Note I did not deactivate/ reactivate the account prior to my successful connection today. That said, I did install the latest Quicken update first. Now running Mac Version 8.5.2 (Build 805.60133.100). I don't assume the new build had anything to do with the fix.

Quicken Anja

Hello All,

Thank you for the updates and for letting us know that the issue has returned for some of you.

This issue is still being tracked, and the Community Alert remains open. Our teams are continuing to work toward a resolution.

For the latest information and any updates as they become available, please continue to refer to the Community Alert.

We appreciate your continued patience!

PapaSmurf

Issue is back again today for me too after working for a few days. Quicken, this is ridiculous.

Quicken Alyssa

Hello All,

The Open Alert for this issue has been marked resolved!

If you’re still encountering the issue, we recommend reaching out to Quicken Support for further assistance.

Thank you!