One of 6 Fidelity accounts unable to update

joblingm

R66.28 windows Classic. My oldest Fidelity account refuses to connect/update. I've deactivated all fidelity accounts and reactivated - all are ok except this one account (mutual fund only account). Quicken and Fidelity recognize the account, relink attempts go through the process, Quicken then says (2 of 6 link to existing account, rest including this one say) already in Quicken (but this one it calls cash reserves, not as I have it called Fidelity 2AY.. mutual only - but it DOES have cash reserves as a holding). Finish adding accounts, go back to Quicken - all Fidelity accounts are connected except this account. Second issue, this account has Fidelity Value fund holdings - and twice 4/3 and today 4/16 Quicken updates the unit price to $83.95 when it's really about $15 - so my account balance is 5-6 fold more than it should be. This may or may not be related to the inability to connect accounts.

Really need a fix for this - doesn't seem to be an issue with the fidelity in general problems.

NotACPA

Tell us more about that account. Is it held at Fidelity Investments, or Fidelity NetBenefits, or where?

In Q, and at Fidelity, what type of account is it?

re: the holding in that account, do TOOLS, Security List and tell us what's showing as the info for the fund?

Does it look like this?

Also, I don't currently hold that fund, but I have previously so it's in my Security List. I just downloaded quotes for it and didn't see any strange quotes around those dates … so it's not apparent that this is a Q issue.