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Should Fidelity CMA be working now?

CousinBruce

I had one brief week (March 1) where an update magically made my MM accounts in my Fidelity CMA work correctly. Unfortunately, the next week there was another update and they don't work at all anymore (the transactions for FDLXX and FZCXX just don't appear in the transaction register, instead only deductions appear). The result is that I have an absurd negative balance in Quicken that has nothing to do with the actual balance of the CMA. Is this expected to be working or are we still waiting on another fix?

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Quicken Kristina

Hello @CousinBruce,

Thank you for reaching out! To help troubleshoot, please provide more information:

Are FDLXX & FZCXX core funds in your CMA account?
Are you expecting them to be tracked as holdings or as cash?
How are they currently reflecting in your Quicken file?

I look forward to your response!

CousinBruce

https://community.quicken.com/discussion/comment/20549818#Comment_20549818

FDLXX and FZCXX: SPAXX is my core/sweep account in the CMA. FDLXX and FZCXX are MM that Fidelity will pull money out of automatically to fund payments. Neither is usable as a sweep account.

I don't care that much how they are tracked, the problem right now is that the "transactions" shows deductions going to them but not coming out, which makes Quicken useless (except for payment reminders). If you wanted to show SPAXX as a cash balance and FZCXX as mutual fund would be fine, as long as money going in and out reflected properly in the cash ledger. If you wanted to show all MM funds as cash, that would be fine with me, too (though that would prevent someone from seeing they have too much money in SPAXX and want to move it to a different fund that pays more interest, like FZCXX).

At present Quicken shows nothing about the FZCXX holding in my account. Doesn't appear in Holdings/Security or anywhere. I just see an absurd negative balance.

Quicken Kristina

Thank you for your reply,

Based on your description, it sounds like the holdings are being treated as cash, but not all the activity is properly reflected in the account. For further assistance with this issue, please contact Quicken Support directly, as they may need to review the logs to confirm how the data is being sent, and they can escalate the issue as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I apologize that I could not be of more assistance!

CousinBruce

Thanks for the advice. I called and found out that, indeed, CMA accounts are not supported properly at present (they suggested manually adding transactions to make up for the incorrect balance, but that sort of defeats the purpose of downloading account transactions). Just to balance everything out, with the most recent update Quicken replaced the connector to my Bank of America account, so it now has duplicate debits for transfers. So all my accounts are in the same place. I think I'm done here.