I have attempted to install the 8.5.1 update 4 times. It goes through the download, update, etc. Then it takes me back to the original screen telling me to update. Does anyone else have this problem? Intel Mac running 15.7.4.
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My suggestion if you've not tried it already: Go to Hard Drive > Applications in the Finder and delete the Quicken.app. (You will need to logged into your Mac with an Admin account.) This will not affect your data file or settings. Empty the trash. Then log into your account at Quicken.com (link below) and download a fresh copy of the app at the bottom of the page.
https://myaccount.quicken.com/main
Hello @Rs6er,
We haven't heard back from you in a while. Do you still need assistance? Were you able to give @RickO's suggestion a try?
Check back and let us know! Thank you.
Hello again,
Checking in once more before this thread is closed. Let us know if you still need assistance.
Thank you
Due to the lack of response, I went ahead and closed this post.
If you still require assistance, please feel free to start a new post.
Thank you!