One Step Update

Question

Version R67.7

Build 27.1.67.7

My One Step Update stopped working right after I updated Quicken with the new release today (4/28/26).  None of my bank accounts will update even though I have new transactions.

Quicken Anja · Answer

@Campyrob Thanks for the update! Glad to hear the issue self-resolved for you.

Campyrob · Answer

The problem resolved itself.  Must have been a glitch in the update.

Quicken Anja · Answer

Hello @Campyrob & @Gregg Campbell,

Thanks for reaching out to tell us about this issue!

To better assist you, could you please provide the following details?

* Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or a cloud-based/external drive (e.g.: OneDrive, DropBox, USB, etc.)?* Please provide the exact file path as shown in the example below.

* Have you attempted any troubleshooting steps so far? If so, what were they?
* Are you using a VPN while updating your accounts? If so, does disabling it make any difference?
* Do you have any antivirus or malware protection software running that may be interfering with Quicken? If so, have you tried temporarily disabling it to see if the issue persists?
* When did this issue first start occurring?
* Were there any significant changes to your system or software before the issue began (updates, new installations, etc.)?

Your answers will help us diagnose the issue more effectively.

Looking forward to your response!