Fidelity Options Transactions [Edited]

rbridges01
rbridges01 Quicken Windows Subscription Member ✭✭✭

The previous post wasn't responded to.

There's a ongoing issue with Stick Option transactions downloading from Fidelity. This morning a option contract sale downloaded as a deposit rather than a sale. I had to manually change to the option contract name, I trade ~100 option contracts a week. This is not sustainable.

Please see attached pictures.

Comments

  • Josetoo
    Josetoo Quicken Windows Subscription Member ✭✭

    I've had the same issue for the past 3 days as well. I gave up trying to "FIX" the multiple options transactions I have on a daily basis. I guess I'll just let Quicken downloads trash my long-time (since at least 1992) Quicken file registers.

  • ROTT
    ROTT Quicken Windows Subscription Member ✭✭

    Same issue here. Very frustrating

  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Moderator mod

    Hi @rbridges01, @Josetoo and @ROTT.

    Thank you for reaching out to the Quicken Community and for sharing those screenshots. They’re very helpful.

    I recommend uploading your logs so we can investigate this further. To do that, please go to Help > Report a Problem.

    Report a problem.png

    Once you’ve uploaded the logs, let me know so I can add them to an investigation ticket.

    I look forward to your reply.

    Quicken Carlos

    Make sure to sign up for the email digest to see a round up of your top posts.

  • rbridges01
    rbridges01 Quicken Windows Subscription Member ✭✭✭
  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Moderator mod
    edited May 6

    Hi @rbridges01,

    Thank you for your reply and for uploading the logs.

    I’ve added your information to the investigation ticket CBT-1126/CTP-17209.

    (CBT-1126/CTP-17209)

    Quicken Carlos

    Make sure to sign up for the email digest to see a round up of your top posts.

  • jrider
    jrider Quicken Windows Subscription Member ✭✭

    Same issue for me, for at least last 3-4 days, please resolve it,

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @jrider,

    Thank you for chiming in and confirming you’re seeing the same issue.

    If you haven’t already done so, please go ahead and submit your logs so we can include your case in the ongoing investigation:

    Help > Report a Problem
    (Be sure to include a brief description and select the option to attach log files.)

    image.png

    Once you’ve submitted, let us know here and we’ll make sure your information is added to the ticket.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.