CC-501 Central Pacific Bank, Honolulu, Hawaii

TJMHonolulu
TJMHonolulu Quicken Windows Subscription Member
edited 11:03AM in Errors and Troubleshooting (Windows)

Persisting failure to download transactions at CPB checking online and reconcile with Quicken Classic. All Quicken updates installed. Running on desktop under Windows 11.

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @TJMHonolulu,

    Thank you for reporting the issues you are seeing.

    After reviewing your connections internally, I am not seeing any errors with Bank of Hawaii.

    However, since you are seeing the CC-501 Error on your end, the recommended steps are to wait 24 hours and then try again. If the issue still persists after this time period, please contact Quicken Support.

    This type of error may require our support agents to review logs in order to identify the issue and fix the problem.

    Hope this helps!

    Quicken Alyssa

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