Hi,
I am using Quicken Deluxe for Windows, Version R67.7. I have used Quicken for decades, going back to DOS. I do a yearly archive, so the active files just contain roughly a year of transactions.
I prefer to input transactions myself, then for most accounts, I just clear them manually because they are just a few items. However, my main credit card, through Chase Bank, has dozens of transactions. For years, I had no problem clearing these transactions by going to the bank's site and telling it to download all the transactions of either the prior or current billing cycle. Then I could click on the downloaded file. Quicken recognized all the items as "matched" to what I had manually entered, or "new", cleared the matched ones, and entered and cleared the new ones.
Now this function doesn't seem to work. I think Quicken is simply downloading every transaction, whether matched or new, meaning that all the matched ones are duplicates, and I have to then delete them. A major headache! How can I get Quicken to work the way it used to?
Thanks so much.
[Edited - Readability]