Fidelity downloading turned off?

Question

I am using Windows Classic Quicken. Version R67.7, Build: 27.1.67.7 Windows Home 11.  About two weeks ago (May 1, 2026) several of my Fidelity accounts have stopped receiving uploads.  As an example, payment to a B of A credit card from Fidelity Cash Management only shows of the credit card account, not the cash side.  I see the 4 page list of Quicken/Fidelity known issues, last updated 5/6/2026.

nmestanas · Answer

I also downloaded my 401K transactions from Fidelity yesterday and earlier today.

NotACPA · Answer

Please click HELP, About Quicken … and tell us your "Subscription Valid Until" date.

Because I've had no problem downloading from Fidelity Investments as recently as this morning.