This problem began after Quicken Classic was updated with Version R67.7, Build 27.1.67.7. This is a screenshot of the last One Step Update Summary I performed. Is anyone else encountering this problem? I did file an official report.
I'm also running R67.7, and I ran an OSU just now … and I'm not seeing what you've reported. All of my FIs were shown in the summary.
SO, have you done TOOLS, "One Step Update" and made sure that all of your FIs were checked?
If they are, this might be an indication of corruption in your Q data file. If so, try taking a backup and then doing:
FILE, Validate and Repair File, checking "Validate File" and clicking OK. Then do another OSU and see if that helped.
I made sure all my FIs were checked for OSU, saved a backup, ran Validate and Repair File checking Validate File, and did another OSU. Here are screen shots to verify the results.
Hi @pdmcmanus30,
Thanks for your reply and for trying the steps above, in addition to what @NotACPA has suggested . I recommend following these steps.
These steps should help resolve the issue and allow the updated banks to appear correctly in the OSU summary.
Let us know how it goes.
That did work! Thank you!
Thanks for your reply and for letting us know that the steps above worked. I’m glad to hear that. Your update will be helpful for other users encountering the same issue.
If you need any further assistance, please do not hesitate to reach back out.
