My Citi Credit Card will not link to my Quicken Classic for Mac

Question

Please advise. This has been a problem for over a week.

timothyroberts · Answer

Carlos,

I was just on a chat thread with Brandon for the last 30 minutes. I uploaded all my error files to him and in the end he said it was a Citi problem and then quit responding in the chat. Very disappointing.

Quicken Carlos · Answer

Hi @timothyroberts,

Thanks for reaching out to the Quicken Community!

After some internal research, I was unable to find any error. To better understand the situation and provide the most appropriate troubleshooting steps, I have a couple of questions:

* When did the issue start?
* Are you receiving any error codes or messages? If so, would you be willing to upload a screenshot of the error?

I look forward to your reply.