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Unable to add Treasury Direct Account - receiving CC-501 error

Bstanley5

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Windows

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Quicken Anja

Hello @Bstanley5,

Thanks for reaching out!

Error CC-501 typically occurs when Quicken is unable to connect to your bank account for recent transaction information.

For more details, you can refer to this support article.

Next steps:

Wait about 24 hours and then try again.
If the issue persists after that time, please contact Quicken Support. Resolving this may require our agents to review logs to identify the problem and escalate it further.

Thank you!

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