Issue: Quicken for MAC needs to be able to handle a money market account like a checking account and not an investment account.
Email response from Ameriprise IT dept.
RE: Ameriprise ONE acct and Quicken Classic for Mac
My partners in technology and the secure site provided a deep dive on this and have come up with the following analysis. I understand how important it is for your client to have cash and investment activity separated into distinct ledgers, similar to a checking account. Unfortunately, this specific setup isn’t fully supported in Quicken for Mac due to how the platform is designed.
Quicken for Mac combines cash and investment activity within a single brokerage account and does not offer a linked “checking-style” cash account like the Windows version does. Because of this design limitation, there isn’t a way to fully separate those transactions into distinct ledgers on the Mac platform.
It’s also important to note that this behavior isn’t driven by how Ameriprise classifies the account. Even if the account type were changed on our end, Quicken for Mac would still handle the data the same way.
There are a few possible workarounds—such as using Payment/Deposit transactions or maintaining a manual cash account—but these approaches require additional effort and may not fully replicate the desired experience.
Why Quicken may be pointing to Ameriprise
In situations like this, Quicken support often looks to the financial institution when the issue appears related to:
- The account type being provided (e.g., brokerage vs. checking)
- The method used to download data (Direct Connect vs. aggregation)
From their perspective, if the account is received as a brokerage account, it can seem like the classification is something we control.
Why that can be misleading here
Even if the account classification were adjusted, Quicken for Mac still wouldn’t separate cash into a checking-style ledger. This is simply a limitation of the Mac product. The Windows version includes a feature that allows for this type of separation, but that functionality isn’t available on Mac.
Bottom line
While Quicken may be framing this as a data or source issue, this is ultimately a product limitation within Quicken for Mac. It’s not something that can be resolved through changes on the Ameriprise side.
Is this something on the MAC development team's radar and if so any idea when it will be implemented?
