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Is Renewal Through Quicken Our Only Option

allen_car

I am a long time Quicken Premier user; since the
early 1990's. I have always purchased a new year's subscription (or
version before subscriptions were the only option) from other sellers
because it was 2/3 of Quicken's price. This year I am reading from the
reviews on other Seller's sites that Quicken is not allowing the
activation codes on the purchase to function except for true new users. Is the only option to extend my subscription, the renewal through Quicken?

I don't care about most of the Bells & Whistles the new Quicken
versions have added. I only use it to keep track of my investments and
record my ACH bill payments. I never use Quicken's Bill Pay, Mobile, or
a number of the other parts. The Planner is a great tool but I am
retired and have everything set for a comfortable life. I always
thought that repeat customers should be treated better than new ones
because over years of business they made a company more money. I guess
that is not longer true. If I have to pay Quicken the high price for
the renewal; it may be my last year to use Quicken.

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Comments

You can purchase Quicken thru any retailer on sale. But there are two types of boxes: one has a label of "New Subscribers only", and the other does not. So you need to buy the one without that specific label. Attaching an example image where the black box says "New Subscribers only" - the one to avoid.

Both flavors go on sale from time to time on Amazon, BestBuy, Newegg, Walmart, Staples, etc. In the example above only the "New Subscribers only" flavor is on sale at this time but just a few months ago I bought the regular one on even a deeper discount.

Since you mentioned certain features you do not use, you may want to research, compare (link) and consider stepping down to the cheaper Deluxe edition if it meets your needs (instead of the Premier).

On your comment of "I always thought that repeat customers should be treated better than new ones": This discussion pops up on this community frequently and we all agree with you. But that is not how the business seems to work as most providers such as cable, Internet, wireless, media subscriptions, streaming etc. always provide promo discounts to new users and raise the price to their loyal customers! With that said, look for sales.

Hope this helps.

allen_car

@BK Thank you so much. My Amazon search currently does not show the Non-New Subscription version for sale; so I made an assumption (bad decision) that a normal renewal was not available.

You are right that I should consider dropping down to the Deluxe. (Your signature says you are like me in your Quicken use.) I have 2 months before my subscription expires. The only thing Premier gives me extra is the Real Time quotes in Quicken. I do all my trading through Fidelity's Active Trader Pro; so I know that the Quicken Real Time quotes are not the same as seeing every executed trade and the stack of underlying quotes below the Best Available ones. I already have a MorningStar subscription along with some other investment tools; so the X-Ray feature does not add anything. Especially since I am now 90% ETF's.

My investment life got simpler last month when I closed down the 2 investment Trusts I ran for my nephews. Doing that eliminated my download problems with Fidelity not getting along with Quicken. I am not sure which is to blame; but because the trusts used my Fidelity Username/password but separate Quicken files; Fidelity would try to provide trust account activity to my personal Quicken files and vice-versa. Always resetting the accounts in Quicken. Now no problems.

Quicken Alyssa

@allen_car,

Thank you for bringing this up!

In addition to everything @BK mentioned, you can also reach out to Quicken Support directly to see if they can help in any way. If you explain that you won't be able to renew at the current rate, they can check to see what options are available.

Hope this helps!

Chris_QPW

I should have read @BK's answer all the way through before answering.

allen_car

@Chris_QPW I see you edited your reply to remove some information, but the email Quicken sent me about your comment showed you understood that Deluxe limited some of the reports available. What types of reports are not available with the Deluxe version? The reports are helpful during tax time.

Thanks.