Hello,
This is my first post. Hoping someone can help with this!
Info:
- Platform: Mac laptop
- Access method: Simplifi web app
- Browser: Safari / Chrome / Firefox
- macOS version: Tahoe 26.3
Here's the problem. I asked AI to write it up so it's clear. I apologize for the non-human tone.
Subject: Payment into Asset account moves balance the wrong way — need a fix
I use Quicken Simplifi on Mac. I have an account called "Reimbursement account," set up as an Asset account, that tracks money someone owes me.
Steps I took:
- A payment came into my Venmo account, imported with Category = "Personal Income." In the transaction list, it displayed as green with a + sign. In the transaction detail view, it displayed as black with no + sign.
- I changed the Category on that Venmo transaction to Transfer, with "Reimbursement account" selected as the destination account. After this change, the detail view displayed as black with a + sign.
- I checked the Reimbursement account balance. It had moved further negative — away from zero, not toward it. The corresponding entry in the Reimbursement account itself displayed as black with no + sign.
What went wrong: This transaction represents someone paying me back money they owed me. When that happens, the amount they still owe should go down. So the Reimbursement account balance should move toward zero (less negative, or eventually positive/zero once fully paid), not further away from zero.
What I've checked:
- The original debt entries (credit card purchases split between an expense category and the Reimbursement account) show correctly as positive (green, with a +) in the Reimbursement account.
- I can't manually fix the sign on the Reimbursement side of the payment transaction — Quicken reverts it automatically.
Can someone please tell me how to categorize/handle the the payments that are fed in through Venmo?
This is confounding!
