Syncing Quicken and Quicken Cloud

Question

My Quicken file is not syncing with the cloud. I cant update my bank accounts. Is there any issue going on?

Quicken Laura · Answer

Hi @Zerep,

I just wanted to follow up since I haven’t heard back from you. I’m checking in to see if you still need assistance.

Thank you!

Quicken Laura · Answer

Hi @Zerep,

Thank you for reaching out. I'd appreciate it if you could provide a bit more information to better understand the issue.

* Are you seeing any error messages when attempting to update your accounts? If so, please share the exact message or a screenshot if possible.* If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

* If no error message appears, could you describe what happens when you try to update your accounts? For example, does the update fail, remain in progress, or show any unexpected behavior?
* Is this issue affecting all of your accounts or only specific ones? If only certain accounts are impacted, please let me know which financial institutions are involved.
* How long have you been experiencing this issue?

I look forward to your response.