Issues in downloading prices - Only Closing Price received (Canadian Quicken)

Scouter_Don

Downloaded prices for yesterday (June 24) only included the closing price. The High, Low and Volume were all missing. This continued this morning until about 20 minutes after the markets opened when it finally corrected. In addition, Suncor (SU) was showing as having dropped from the $78 range to $0.43. This also has now corrected.

I am using Quicken Classic Business and Personal Version R66.26 Build 27.1.66.26 Edition: Canada

Does anyone know what the problem was and if the fix is permanent or temporary?

Quicken Anja

Hello @Scouter_Don,

Thanks for reporting this. At this time, we don’t have any additional information on what may have caused the missing price details or the incorrect value displayed for Suncor.

Since the issue appears to have corrected itself, it may have been a temporary data or quote feed issue. If this happens again, please feel free to reach back out with the details so we can take a closer look.

Thank you!