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Fidelity-Getting CC-501

BryanK

Attempted to download transactions for Fidelity this morning (7/1/2026) and got CC-501 for the accounts. All other FI accounts downloaded fine, issue isolated to Fidelity. I didn't see anything for Fidelity in the known issues section. Anyone else getting?

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Comments

BryanK

Latest attempt has a more useful error message:

Quicken Laura

Hi @BryanK,

Thank you for reaching out and sharing what you’re seeing with your Fidelity Investment accounts.

Please let us know if the issue continues after that time, and we’ll be happy to take a closer look.

Thank you!

unclemick

I'm getting CP_SERVER_ERROR (2505) on all my Fidelity Accounts. I'm on Quicken Classic Premier for Mac

berryjt

still getting this error message after the scheduled "return" time (2pm local for Central Daylight Time). It's 3:30pm local. Any update?

BryanK

Fidelity transaction download seems to have resumed normally for me as of about 1 hour ago

Quicken Laura

Hi all,

I'm glad to hear that your accounts are downloading transactions again, @BryanK.

@unclemick & @berryjt, could you please let me know if you're still experiencing the issue? If so, I'd appreciate it if you could confirm whether you're seeing the same error message or a different one.

I look forward to your update.
Thank you!

BradW

I've been seeing it on 2026/07/03, 14:30-15:30 PDT. It happened a couple weeks back, but resolved in a day or two then. I'll try again next week.

Quicken Kristina

Thank you for the update,

Please let us know if the issue persists!