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Quicken R68.25 is showing ghost transactions for reports on credit card spending

Tom Auer

I'll describe this as accurately as I can… this is a new one! I have two credit cards, and balance spending between the two of them. I regularly run reports of spending on each, using the last day of the most-recently-ended month, and the first day of an earlier month to make a twelve-month period. Today I am showing very random ghost transactions in my reports… $0 transactions to my 401(k) from my Amex account (there are never any transactions between those two), and an expenditure from my (separate) transit account card for my bus pass posted to my MasterCard report.

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Comments

NotACPA

It's unlikely that such is a software issue … it's MUCH more likely to be data corruption.

SO, have you tried taking a backup and then doing FILE, "Validate and Repair file", checking "Validate File" and clicking OK?

Tom Auer

Interesting suggestion, and thank you… though I would suggest that you consider how the tone of your comments sometimes presents. After doing that troubleshooting step, a report is still commingling two separate accounts — MasterCard and transit account, which is a debit Visa.

mshiggins

@Tom Auer maybe we can eliminate some variables…

Are your reports saved reports or do you create a new report each time you want to check your credit card spending? Have you checked the report customization settings to be sure only the credit card accounts are selected? Have you tried narrowing down the date range to see if the ghost transactions drop out?

Tom Auer

Interesting suggestions, and I'll take a closer look at the report settings when I have time. The debit Visa transit account is relatively new, which could potentially affect the settings on customized reports.