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Quicken-Citi card unable to connect [Edited]

Bob@53

I can't update transactions of a Citi credit card. Consistently get the following UN/PW error when submitting my UN/PW (Which I KNOW is correct ).

For a complete discussion, see the attached which documents all my extensive attempts to correct. All to no avail. The Bottom Line is this;

The "https://auth.citi.com/ASag/oauth2/login" [ https://auth.citi.com/ASag/oauth2/login ] link between Quicken and Citi is [Removed - Language].

quicken-citi.pdf

Any suggestions welcome. It is very disheartening that Quicken lets an issue like this fester.

Bob Alder

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Comments

Quicken Kristina

Hello @Bob@53,

Thank you for letting us know you're encountering this issue. To help troubleshoot, please provide more information:

When did you first notice this issue?
What kind of account are you unable to update/reconnect (checking, savings, credit card, etc.)?
You mentioned in the attached file that you tried clearing cache/cookies in Chrome. Have you tried using an alternate browser?
Do you use a VPN, firewall, or antivirus?

I look forward to your reply!

Bob@53

Please read the attached, then respond. And please don't tell me to contact Citi. This is a Quicken software issue. I can log into my credit card account just fine. I just CANNOT log in to that account from within Quicken to create a download for the card or to set up an online link. It is your link, https://auth.citi.com/ASag/oauth2/login, that is messed up [Removed - Language]

quicken-citi.pdf

Bob@53

Is there a tech support number I can call?

Quicken Kristina

Thank you for your reply,

If you would like to contact Quicken Support directly, their phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I hope this helps!