I just tried to remove 84 shares of BMY to true up a managed account, and they are still there in the portfolio view, while the transaction register shows 84 were added to the register's "Share Balance" column - which showed double the amount after I created the "Remove" transaction. When I "Remove Shares" the share balance column goes from 84 to 168, while the portfolio view stays at 84. It's like the Twilight Zone… BMY is always 84 shares in Portfolio View. It makes no sense. When I delete the "Remove Shares" transaction, the register goes back down to 84, and the Portfolio View is still at 84. I tried a Remove Shares on a different equity and it was treated correctly in both the register and the Portfolio View.
I'm going to try to put this into bullets (can't figure out how to bullet stuff - apologies)
1) Account in question is a managed account with 134 equities and a pretty large transaction history to wade through. At least 129 - 130 positions are reflected correctly, and the other misses are just crumbs, but one particular equity pair has a problem. I have other accounts with this broker, all are reflected properly in Quicken
2) The errant equities are BMY and BP
3) I noticed a $ discrepancy for this account a few weeks ago (late June) and did a comparison of ticker and share totals in Q Mac vs the broker account and almost everything was correct, but one equity position, BP, was flagrantly missing in it's entirety. I didn't have time to root this out, so in the short run I just did an "Add Shares" of 99 BP shares to true things up.
4) Coming back to fix this today, I saw my BP position should have reflected a July 1 sale of 15 shares, but it was still showing 99. In the register on the same date, there was a sale for 15 shares of BMY at the BP price, so I just edited it to reflect the correct symbol and all was good for BP - it dropped down to 84 and that matched the broker online account. I had no transactions settling that could have skewed position sizes
5) Whereas I had no reflection of a BP position until I did the Add Shares in June, there is no BMY position, so nothing should be there in the first place (there is a transaction history for BMY, but the position closed out sometime in 2025 or before - having a hard time figuring that out)
6) Getting the broker's actual activity history on BMY was going to be tedious, so again, I decided to just delete the BMY shares by doing a "Remove Shares" and would try to do the forensics later.
That's where the above scenario in the first paragraph comes into play. From what it looks like superficially, Quicken has been reflecting my BP history as BMY and I never caught it (with 134 equities, it just got past me, though the share quantities are correct - the number of BP shares are reflected as BMY shares, and at BMY prices. Since there's so many transactions I didn't want to assume they were all wrong, but a quick sample shows that's probably what happened to all of the BP shares.
There is no BMY position in this account at all, so share balance should be zero for BMY, but security detail shows transactions for BMY going back to 2019, so I didn't want to make the assumption it's all really BP…
Another weird thing - in the account register - when I drill down into a random earlier BMY transaction the memo field says: "BP PLC SPON ADR EXECUTED 100% AGENCY ACTUAL PRICES, REMUNERATION AND…" I truncated it, but you get the idea
BMY and BP are listed consecutively in the Securities list in Quicken with no other variations to either equity, and the symbols are shown as BMY for Bristol-Myers Squibb Co and BP PLC for BP.
Right now, all I want to do is get these doggone shares out of there. Should I try deleting BMY in securities? I don't even know where to begin
Q-Mac Classic Premier 9.1, MacOS 26.5.2 and counting
