Change of ISP

Question

I changed ISP's this week but I'm using my own router. Regardless, my computer connects via Ethernet cable. I'm definitely not getting index prices downloaded and I'm not sure I'm getting fund prices either, although I am getting transactions. I reauthorized online services with Fidelity so I will update again later today to see if there is a change to fund prices. But that didn't help the index prices. No other real internet issues.

How do I fix this? Thanks.

Ellary Kahan · Answer

This is now fixed. The new ISP installer connected my router to the modem without first turning it off. I recycled both and the problems are resolved.

Ellary Kahan · Answer

Watch list has no affect on this and they were not on a watch list when they were updated. Prices have not been updated since I switched over to the new ISP.

NotACPA · Answer

Since you can't actually hold an Index (a fund that tracks an Index; YES, but not an actual index) do you have them marked for "Watch List" in you Q security list?

If it's not a held position, or marked for Watch, Q  doesn't download quotes.