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Paying Bills in Quicken using PNC Direct Connect is not working

sycamore1234

Submitted two bills like normal in my quicken register for my PNC account and I am getting a message in the "check #" column that simply says "waiting" and I've never received this before. When I try to resubmit it I get a message that says "there was a problem with previous bill pay transactions". Anyone familiar with this issue.

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Quicken Mac

Comments

Quicken Kristina

Hello @sycamore1234,

Thank you for reaching out! To help troubleshoot, please provide more information:

When did you first notice this issue?
Did you confirm the account you use to send the payments is connected via Direct Connect?
- You can check this by selecting the account, then navigating to Accounts>Settings and choosing the Downloads tab. If you're connected by Direct Connect, it should show Direct Connect for the connection type.

I look forward to your reply!