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Latest update seems to have broken Search

Michael Rosen

I can no longer click on the Search box at the top of the register.

Instead, the only way it works now is if I first click on the magnifying glass.

I am running Quicken Classic Premier vR68.28 Build 27.1.68.28 on Windows 11.

Thanks.

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NotACPA

To search across all accounts, there's a Search box at the upper right of the screen.

To search within a specific non-investment account, there's a Search box at the top of the register, just below the account name.

To search within an investment account, there's a FIND icon to the far right below the title line

SO, why can't you click within the Search box that you've indicated, and start typing what you want to search for?

OR, click on EDIT, Find … or EDIT, Find/Replace?

Michael Rosen

Why can't I click within the Search box? Because I can't. That's the whole point.

The mouse changes to a cursor when I wave over the box, but I can't type anything when I click in the box.

When I click on the magnifying glass it takes me to the same exact transaction every time in the register, and then I can type in the search box.

Quicken Laura

Hi @Michael Rosen,

Thank you for providing additional details about what you're experiencing. To help me better understand your situation, could you please provide the following information?

When did the issue first begin?
Is the issue affecting only one account or multiple accounts?
Where is your Quicken data file located? To check, open Quicken and go to File. At the bottom of the menu, the file with the check mark next to it is the one currently open. Please let us know the full file path shown there.

Is your data file being backed up or synced by any third-party services, such as Carbonite, OneDrive, or Backblaze?

I look forward to your response.

UKR

Being only an infrequent user of "Search", I can't remember if something changed recently or not …

In my R 68.28, if I want to do a Search from the active account register view, I have to move the mouse pointer over the Search box anywhere until the pointer changes to what looks like a roman numeral 1

and click the mouse. Now I can enter text.

When in the register view, the cursor is active on a selected transaction or the new transaction entry line.
To begin a Search, you must move the active cursor from the register to the Search field and click to activate it in the new location.

Quicken Laura

Hi @Michael Rosen,

I’m just checking in. We haven't heard back from you in a while.

Do you still need assistance?

Thank you!

daveeqkn

Same issue here. Support couldn't fix it.

Quicken Laura

Hi @daveeqkn,

Thank you for chiming in. I'm sorry to hear you're experiencing this issue.

I reviewed your previous support interaction and noticed that the troubleshooting steps helped improve the behavior, but the issue is still occurring. As a next step, please try reinstalling the latest version of Quicken using the latest Manual Patch Update and see if that resolves the issue.

Save a backup.
Close Quicken.
Open the Quicken for Windows: Manual Patch Update page.
Download and install the latest US Manual Patch Update.
Reopen Quicken and test the behavior.

Please let me know how it goes.

Michael Rosen

I just noticed it after the latest update.

It is happening across multiple accounts.

My data file is located in C:\Users\mrose\Documents\Quicken and I thought it was not being backed up but it was. I just went and unchecked that.

p.s. I found this in my drafts. I thought I had posted this a couple of weeks ago.

Michael Rosen

I am still seeing the same thing.