Two investment institutions, only one asks for pwd

Question

I submitted this before, didn't get an answer, and Quicken closed it. Trying again.

I've had a financial institution added for years. It stinks because it doesn't keep the same funds separate in different accounts, but that seems to be them and not Q. Every time I update, I enter the pwd as I don't want it saved in Quicken.

I added a 401k from my current company. It asked the pwd but when I went to update, it didn't ask me for it again. I looked up the Password Vault, which isn't directly accesible from what I've seen (have to go through tools, update, click on it),  or whatever it's called. For the first account, it correctly says nothing is saved. For the second, it says "not required." Why would a pwd not be required? I expected to see the pwd I entered. How can it go back out to the financial institution without it?

How do I remove that institution's pwd from the system and have it go into the same "one-step" update that asks for the other's pwd?

BK · Answer

Thank you for the additional detail @Boatnmaniac . Yeah, I forgot about the tokenized part of EWC+.

Boatnmaniac · Answer

If Quicken's connection with your Financial Institution is Express Web Connect (EWC or EWC+), your password is automatically saved securely and encrypted in Quicken servers. Hence you see 'not required' and you don't have to enter it every time.

This is true for EWC but for EWC+ the process is different.  During the account download setup process Quicken pushes us to the online account in our default browser.  We log in there and authorize the financial institution to share and download our accounts' financial data with Intuit (Quicken's aggregator).  The financial institution then provides a revolving security token to Intuit which Intuit uses to download from the financial institution when we run OSU.  Our login info for OSU for EWC+ is not needed nor saved by Intuit nor Quicken for OSU once Intuit uses that security token from the financial institution.

One other thing regarding EWC:  Your login ID and PW is saved on Quicken enabled servers (actually, on Intuit's servers).  Each night Intuit automatically downloads from these financial institutions using that saved login ID and PW and then saves the downloaded data to their servers.  When we next run OSU, Intuit downloads that saved financial date into Quicken.

So, it is true that, as mentioned by @BK stated, once our EWC and EWC+ accounts are set up for downloading, there is no longer a need for us to enter the IDs and PWs for the affected financial institutions.

BK · Answer

* If Quicken's connection with your Financial Institution is Direct Connect (DC), you have the option to save the password in the password vault, which resides within the local Quicken on your PC. If you don't save it, you will be prompted to enter it every time.
* If Quicken's connection with your Financial Institution is Express Web Connect (EWC or EWC+), your password is automatically saved securely and encrypted in Quicken servers. Hence you see 'not required' and you don't have to enter it every time.

- You can access the password vault via Tools > Password Vault

- You can see your connection types via Tools > Account list - under the 'Transaction Download' columns

When you first add an account, Quicken will typically automatically select the best (or only) connection type, so you may not have any control over it. It depends on the financial institution. Refer to this support article to learn more about the connection types:

https://www.quicken.com/support/how-quicken-connects-your-bank/

ADDING: Here are two more support articles that you may find helpful:

https://www.quicken.com/support/why-dont-i-need-enter-my-bank-password-download-my-bank/

https://www.quicken.com/support/how-do-i-work-password-vault-and-stored-passwords/