It used to be
https://www.troweprice529.com
But it is now:
https://www.troweprice529.com/aggregator
Please help so I can access my accounts
[Edited - Enabled Link]
Hi @GML95CO,
Thank you for reaching out.
As noted in our support article, the URL displayed in the Add Account screen or the Online Center is not necessarily the URL Quicken uses to download transactions. In most cases, it simply directs you to the financial institution's homepage.
However, if the URL is directing you to the wrong website or displays a Page Not Found error, it may indicate that an incorrect URL is associated with the financial institution's listing. In that case, the financial institution would need to notify Quicken's connectivity provider of the URL change through their account manager. You may want to contact your bank to make them aware of the issue.
In the meantime, could you let me know if you're receiving any error messages when trying to update or connect your accounts in Quicken? Any additional details you can provide about what you're experiencing will help me better understand the issue.
I look forward to your response.
It fails without an error message then says try again later and do not contact the financial institution. I tried 3-4 times yesterday with 3-4 hours between each attempt.
I am using the account aggregator login and password as instructed by T. Rowe Price 529 after first attempting to use my normal login and password. I know the aggregator login and password work as they are in use with another aggregation site. There is no option within the T. Rowe Price 529 site to turn on or off certain aggregators as it appears they all are to use the same login and password which can be changed
Thank you for letting me know. That information is very helpful.
To better understand the issue, could you please provide the following details?
Additionally, could you please share a screenshot of the window displaying the message that says "Try again later and do not contact the financial institution"?
If needed, please refer to this Community FAQ for instructions on attaching a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.
Looking forward to your update.
Thank you for answering those questions and for providing the attached screenshot.
Due to the nature of this issue, I recommend contacting Quicken Support directly for further assistance. They can walk you through additional troubleshooting steps in real time and escalate the issue if necessary.
You can find the Quicken Support phone number here: Support Home | Quicken. Phone support is available Monday through Friday, from 5:00 AM PT to 5:00 PM PT.
I apologize that I could not provide a more direct solution, but please don’t hesitate to reach out again if you have any other questions.
