Received this error on all my accounts today while processing One Step Update. Is this a Quicken issue or just my system? Thank you!
Me too. All accounts.
Hello All,
Thank you for adding to this discussion!
We have posted a Community Alert for this issue. Please bookmark it to be notified of progress or changes to the situation.
Our teams are investigating the issue and working to get it resolved as soon as possible. We do not have an ETA as to when it will be fully resolved, and we apologize for the inconvenience.
We appreciate your patience as we work through this!
Try running OSU again. It sounds simplistic, but it worked for me. Some icons on my Quicken taskbar got a bit wonky and lost their text descriptions, after the update but restarting Quicken fixed that.
This issue has now been resolved, and the Community Alert has also been marked as resolved.
Our service provider experienced an issue that caused timeouts when users attempted to update their accounts, which resulted in errors such as CC-501 and other connection failures. The issue has since been addressed, and services should now be functioning normally.
As the fix continues to propagate through our service provider's systems, some users may still experience temporary delays. If you encounter the error again, please wait a little while and then try updating your accounts again.
If you continue to experience the issue after waiting and trying again, please contact Quicken Support for further assistance.
Thank you all for your patience while this was being resolved!
