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CC-505 errors E*Trade Bank

Bob@45

A day or three ago I started getting CC-505 errors on all E*Trade Bank downloads (investments have no issues). This morning my OSU Summary issues the note:

Instructions from Financial Institution

E*Trade Bank

E*Trade Bank is reporting connection issues

The associated accounts can't update right now. We are investigating the issue.

Is there anything I can do to help? I can submit a "report" from Quicken, but don't want to bother the techs if it won't help.

Bob

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Known Issues

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One Step Update

Comments

Quicken Anja

Hello @Bob@45,

Thank you for reaching out and for offering to provide additional information.

The E*TRADE Bank CC-505 connection issue is a known issue and is currently being investigated under ticket CTP-17822. At this time, we do not have an ETA for a resolution.

If you are willing, please submit your logs through Help > Report a Problem in Quicken.

Please include CTP-17822 in the description so the information can be associated with the ongoing investigation, and let us know once that is done.

We appreciate your patience while this is being worked on.

Thank you!