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Partners FCU

Yani48

After ten+ days was finally able to access Partners FCU (using Safari on MAC) after first disconnecting and reconnecting my accounts. Reconnect was acknowledged by Quicken.

Quicken now seems to be able to access their website/Portal but then gets stuck displaying following error (after multiple attempts over past couple of days.

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Comments

Quicken Carlos

Hi @Yani48,

Thank you for bringing this to our attention.

If you haven't done so already, I recommend reviewing our Support Article about FDP errors. This type of error is usually caused on the financial institution's end and indicates that Quicken is being blocked from connecting to the account.

We typically recommend waiting 24 hours before trying again. However, since you've already been waiting longer than 24 hours, I recommend contacting Quicken Support for further assistance. They can perform additional troubleshooting with you in real time and, if necessary, escalate the issue.

Phone support is available Monday through Friday, from 5:00 AM PT to 5:00 PM PT.

This type of issue may require our support agents to review your logs to help identify the cause and work toward a resolution.

I hope this helps!