Nicolet National Bank CC-503

Bron

Still cannot add any of my Nicolet National Bank accounts since June 9, 2026.

While adding the account, it comes back with "We encountered an error while connecting to your bank. Then has this error: "Nicolet National Bank Retail reports that your PIN/password has been locked out. Please contact them for assistance.

I can go to the bank's website and log in just fine.

Worked with Quicken about this, and they did fix some other issues, and I was able to add all of my other bank accounts with other banks with no issues.

Contacted Nicolet National Bank, and they said it was an issue with Quicken.

[Edited-Readability]

Quicken Alyssa

Hello @Bron,

Thank you for coming to the Community to report the issues you have been running into with Nicolet National Bank.

After checking your connections internally, I can see that you are getting a CC-503 Error when attempting this connection. A CC-503 error occurs when your financial institution tells Quicken that your login credentials are incorrect.

Important: If you are adding an account for the first time, make sure you select the correct bank name. For example, Acme Bank is in Quicken as Acme Bank but also has another instance, Acme Bank Card Services, that is designated for credit card accounts.

Step One: Verify your bank login information

1. Type your password/PIN into a text application, such as Notepad, WordPad, or another text/word application. 
   • Note: This is a way of confirming you don't have typographical errors in this field.  
2. Highlight the "confirmed" password and then copy it (Ctrl + C) and paste it (Ctrl + V) into the appropriate fields in Quicken.

Step Two: Verify your bank login at the bank's website

1. Go to your bank's website and confirm that you're able to log in with the expected username and password.
2. Once you are logged in, review your account for notifications (such as pending messages in a mailbox or message center) to confirm whether further action is required to grant Quicken access. 
   • Some banks will require a separate login, password, or both to access accounts on third-party software. Also note, you may need to go to your settings at the website to access these prompts for new credentials. 

New passwords: If you are required to make a new password, be aware that some special characters may cause errors in Quicken. These special characters are the ampersand (&), left carat (<), right carat (>), backslash (\), and forward slash (/). Additionally, while Quicken does not have a character limit, your bank may have one. 

Please open the support article linked above in blue and complete the remaining steps. If the issue persists after completing all of the steps, let us know!

Looking forward to your response!