Quicken Slowness Due to Telemetry

w004

I've had horrible slowness with entering and accepting transactions in Quicken (and clicking on accounts in the account bar) for over a year now. Investment transactions are slightly slower. When I mean slow, I'm talking 10-15 seconds, which is unacceptable for a web application let alone a local desktop app. Updates don't help. Reinstalls don't help. Validate and Super Validate don't show anything wrong. My data file is a decent size (1 GB), but I have a gaming laptop with a dedicated graphics card—and it's still slow.

I have extensive Classic dashboards and have them all collapsed so they don't refresh until I need them. I've optimized using all of the strategies listed that I could find.

I've managed to identify that using Quicken completely disconnected from the internet is about 20-30% faster. The only thing I can judge from this is that Quicken's internal telemetry for what features are used and how are interfering with the application.

Quicken Kristina

Hello @w004,

Thank you for reaching out! To help troubleshoot, please provide more information:

• You mentioned that your file size is about 1 GB. Do you have many attachments in your file?
  • If not, is the large size due to the number of accounts/transactions?
• Is your file synced with the Quicken Cloud?
• Is your file located directly on your local hard drive?
• Is it synced with any cloud service, such as OneDrive, iCloud, or Dropbox?
• Do you use a VPN, firewall, or anti-virus that may be interfering with the connection?
• You mentioned it's on a gaming laptop. Is that a completely personal computer, or do you also use it for work?

I look forward to your reply!