Thrift Savings Plan - connection broken [Edited]

Question

I can no longer connect to the TSP; it does not seem to be a listed issue.  Is it broken for Mac?

[Edited - Readability]

Quicken Laura · Answer

Hi @christopherthoma,

Thank you for sharing the issue you're experiencing.

If you're seeing the "Did you mistype your sign-in info?" error, please try the following:

* Sign in to your bank's website by manually entering your credentials to confirm they are correct and your account is accessible.
* Make sure your accounts are no longer connected to the Thrift Savings Plan in Quicken.
* Type your credentials into a text editor (such as Notepad), then copy and paste them into Quicken to help ensure they are entered exactly as intended.

If you receive the FDP-103 or CC-929 error, please do not attempt to reconnect your accounts again. Instead, contact Quicken Support directly. Their team can guide you through additional troubleshooting in real time and, if necessary, escalate the issue for further investigation.

You can find the Quicken Support phone number here: Support Home | Quicken. Phone support is available Monday through Friday, from 5:00 AM PT to 5:00 PM PT.

If you have any additional questions, please don't hesitate to reach out.

christopherthoma · Answer

"To resolve this issue, please contact Quicken Support.

Care Code: CC-929 (QCS-0429-2)"

christopherthoma · Answer

"Did you mistype your sign-in info? Please re-enter your credentials for Thrift Savings Plan."

i did not mistype