Email attachment

Question

This is a new issue. When I send an invoice from Quicken, everything seems fine but the attached PDF file arrives empty. No data, 0 bytes. This is version R68.31 . I've never had that kind of issue before and nothing has changed as far as my email settings.

Quicken Anja · Answer

Hello again,

Checking in once more before this thread is closed.

Let us know if you still need assistance.

Thank you!

Quicken Anja · Answer

Hello again

We haven't heard back from you in a while. Do you still need assistance?

Check back and let us know! Thank you.

Quicken Anja · Answer

Hello @sadoche,

Thanks for reaching out to tell us about this issue!

To better assist you, could you please provide the following details?

* Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or a cloud-based/external drive (e.g.: OneDrive, DropBox, USB, etc.)?* Please provide the exact file path as shown in the example below.

* Have you attempted any troubleshooting steps so far? If so, what were they?
* When did this issue first start occurring?
* Were there any significant changes to your system or software before the issue began (updates, new installations, etc.)?

Your answers will help us diagnose the issue more effectively.

Looking forward to your response!