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Weird Symbols on In/out/whats left

MGB

i have some weird symbols after some words on the IN/OUT page. Screen shot attached

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Quicken Carlos

Hi @MGB,

Thanks for providing the screenshot of what you are seeing.

To better understand the issue, let me ask you a few questions:

When did you first notice these characters?
Do they appear in the Outflow as well, or only in the Inflow?
Is your file being backed up/synced by any third-party services like Carbonite, OneDrive, or Backblaze?
Where is your Quicken data file located? To check, please open Quicken and go to File. At the bottom of the menu, above the Exit button, the file with the check mark next to it is the one currently open. Please let me know the full file path shown there.

Have you validated your data file? If you haven't done this yet, I recommend creating a backup and then validating the file.

To validate your data file:

From the menu bar, choose File > Validate and Repair File...
In the Validate and Repair window, confirm the correct file is selected.
Select the Validate file option.
Leave all other boxes unchecked (do not select Rebuild investing lots or Copy file).
Click OK to begin the validation.

After the process completes, Quicken opens a log file named DATA_LOG.TXT.

In the log file, review for messages such as:

Damaged category list
Invalid transaction detected
Deleted damaged payee or account reference
Rebuilt investment lots for [security]
Orphaned transaction removed

These entries suggest that Quicken has identified corruption in one or more areas of the file.

I look forward to your reply!

John QW

This is a known bug/ issue with Unicode

See here

https://community.quicken.com/discussion/7974003/ui-bugs-in-r67-10

[Edited]

Quicken Carlos

Thanks for your reply, @John QW.

If you haven't done this yet, I suggest uploading the logs via Help > Report a Problem.

Once you upload the logs, please let me know so I can add your information to the investigation ticket.

I look forward to your reply!

[CTP-17704]

Chris_QPW

What version of Quicken are you using?

I don't see the problem on R68.31.

MGB

R68.31, and thanks John for letting me know it is a known issue, but does anyone know if there is a workaround? or do we just have to wait until they decide to fix it?

so yes on super validating file, did not fix

going to try and reinstall

John QW

Not an install problem.. its a bug. At least from last thread, it was still present in 68.25, multiple users posted logs.
I didn't move to 68.31 yet so I can't comment there.

As we noted before, it is specific to certain screens/menu items, and as Jim Harmon noted, it is very reproducible with "Classic Menus" selected (which I use).

"View > Classic Menus. With Classic menus selected, I get the longer
list of Toolbar choices, including the odd characters. Go figure. "

UKR

Just wondering … could this have to do with Control Panel settings specific to your PC? For example, Region, Country, Primary language settings applicable only to you (and a small number of other users)

Which country version of Quicken are you using? US or Canadian version?

Chris_QPW

That might be the key since I don't use Classic menus.

Quicken Alyssa

Hello All,

Thank you for updating this discussion.

Just wanted to update everyone that the escalation ticket for this issue is still open and actively being investigated. While I do not have an ETA as to when this issue will be fully resolved, I can see that progress is being made.

We apologize for the inconvenience and appreciate your patience as our teams work to resolve this.

Thanks again!

[CTP-17704/QWIN-27457]

MGB

US version