since it's already been a year and there is no update, how about reducing the amount you are charging until it is fixed. this is not much customer service for the annual charge and is definitely
not what we signed up for!
If I said I was working on paying my annual fee , but needed a year to get it done, would that be acceptable to you?
I've had zero issues connecting to our Chase accounts (two accounts with separate logins). What build of Quicken Mac are you using? (Quicken > About)
Hello @phil1017,
We haven't heard back from you in a while. Do you still need assistance?
Check back and let us know! Thank you.
Hello again,
Checking in once more before this thread is closed. Let us know if you still need assistance.
Thank you!
Due to the lack of response, I went ahead and closed this post.
If you still require assistance, please feel free to start a new post.
