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Walmart OnePay – Incorrect Transaction Types When Downloading

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This discussion was created from comments split from: Walmart One Pay, and Sam's Club Credit Cards with Synchrony Bank.

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kevinholeton

My Walmart One Pay account is connected, and transactions download; however, credits download as debits, and debits download as credits. Is there a fix for that?

[Edited - Readability]

Quicken Carlos

Hi @kevinholeton,

Thank you for bringing this to our attention!

To better understand the issue and determine the next steps, I have a few questions:

When did you first notice this issue?
Are there any filters applied to the account, or are the transactions sorted in a different order? To confirm, please make sure the Sort Order in your account register is set to Date. You can do this by clicking the Date column header at the top of your account register.

Could you please upload a screenshot of the transactions in Quicken, along with a screenshot showing the same transactions on your financial institution’s website?

I look forward to your reply!