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I do the One Step Update and I get an error I can't see?

Irv Spalten

I run the One Step and it goes to about a dozen place.

I have 2 at a specific bank, and one UserID gets an error, the other one works?

When completed Quicken doesn't preset the error, but when I go to close it, it tells me my Update didn't complete, would I like to try again, which of course fails too.

So I decided to just do those 2 accounts… and it fails, this is what I see:

The account are hidden above, but I can go to the Bank's site and sign in with the same UserID and P/W. Works fine?

I did try RESETTING the bank but that doesn't help?

Contacted the Bank and they 'will look into it'.

How can I find the ERROR CODE for it?

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Online Banking

Windows

One Step Update

Comments

Quicken Kristina

Hello @Irv Spalten,

Thank you for reaching out! You should be able to see the error code on the One Step Update Summary screen. To view that screen, go to Tools>One Step Update Summary.

I hope this helps!