One step update return from Belk err CC-509. How do I resolve this error?

Question

Quicken ver R69.17 running on windows.

Problem is with Belk credit card issued by Syncrony Bank.

Error msg is CC company is requesting a password change.  Problem started approx 1 week ago.

I have made a password change and get the same message returned.

I have deleted the entire acct on Quicken and re-established it and still the same problem.

Quicken Anja · Answer

Hello @DHBuck,

Thank you for following up!

Since you’ve already followed the troubleshooting steps in the support article provided by @Sceptic, and the issue is persisting, we recommend contacting Quicken Support directly for further assistance. They’ll be able to review the connection and investigate further.

Thank you!

DHBuck · Answer

Thanks for the input.  I followed each step in the support article with no results.

Sceptic · Answer

@DHBuck if you haven't seen this Quicken Support article already, it might provide some helpful information -

https://www.quicken.com/support/error-message-when-using-online-services-cc-509/