Why do our 2 Fidelity 401K show the same data in both accounts? [Edited]

Question

My husband and I each have a 401K managed by Fidelity.   When Quicken downloads, rather than downloading the data for each respective account, it duplicates one of the accounts so it shows the same data for both.   I tried to reset mine, even deleted one and re-added it, but it just switched again, and my husband's is now duplicated to mine.   Has anyone seen this issue, and if so, any way to fix it?  Thanks

[Edited-Readability]

HKD · Answer

Hi, Yes, they are both from the same company.  It works for a while and then eventually it will duplicate.   Thanks for the info!!!

NotACPA · Answer

Do you and your husband work for the same company?  Because, if so, there's a legal quirk that the company technically "owns" the account … and each of you are Beneficiaries … so Q doesn't realize that it's 2 separate accounts.

If this is the situation, the only thing that you can do is to enable ONE account for download, download into it, disconnect it and connect the other and then download into it.