Adding WE Energies as an online biller causes WE Energies to turn off automatic payments on that account and indicate that the account is now an E-Bill account. WE Energies can't change that, neither can my bank, who knows nothing about this. None of my other online billers disables auto payments. I've had this happen now on two different WE Energies accounts. They, of course, know nothing abut this either. I can't recall how I fixed this the last time. I deleted the online biller and am hopeful that will allow me to set up auto payments again.
I'm on Q Classic Deluxe R69.17 on a Mac with Parallels.