Hello, I just downloaded Quicken Classic. I have always emailed estimates and invoices.
Now, they do not send. Even though it says the message was sent.
[Edited - Readability]
Are you getting any other kind of error message? Does the message and attachment look OK before you send? Have your recipients checked their spam filters? The emails don't come from you directly, they come from via Quicken. Did you try sending something to yourself?
No attachments, just the estimate that I created in Quicken. It sends directly from Quicken. No error messages. The only message is that the email was sent successfully. 2 calls and 31 minutes so far on the phone with Support.
Hello @RVav,
Thank you for reaching out! I can see that when you contacted Support, they escalated the issue and determined that the emails were being blocked.
I see that they tried to clear the blocks on their end and advised you to resend. Did that resolve the issue?
If it did not, then the block is happening on the email recipient's end. If that's the case, they may need to try whitelisting the domain the email is coming from, and if that doesn't work, they may need to contact their email service provider for assistance.
I hope this helps!
