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Help w/ Quicken 2016 Deluxe Prompting for Intuit Login at Launch

tonybaloney

My Quicken 2016 Deluxe stopped working today when, upon launching the program, I was prompted to log in with my (defunct) Intuit account. I used to know how to resolve this issue and even bookmarked a link with the details, but the community discussion containing the details (link below) has been archived.

https://community.quicken.com/discussion/7857611/quicken-2016-offline-use-only

I've uninstalled and reinstalled the program on my Windows 11 laptop using the original installation media from Amazon and then subsequently applied the R19 patch (QW2016R19.5MPatch.EXE), but I'm now getting a blank screen when I open the program.

I've also attempted the same process on an old Windows 10 laptop, but I'm getting the same result, and I web searches have not provided a resolution that works.

Unfortunately, I don't have a backup of the prior install, as I typically don't backup program files. Is there anyone still using Quicken 2016 that has recently gone through this ordeal and found a solution? If so, I would greatly appreciate any assistance you can provide.

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Comments

mshiggins

@tonybaloney please see this discussion. The title is a bit misleading. Although the discussion started on the topic of Q2013 memorized transactions, it morphed into a lengthy discussion of how to install Q2016/Q2017.

https://community.quicken.com/discussion/7975592/quicken-classic-deluxe-2013-memorized-transactions

tonybaloney

@mshiggins, THANK YOU for taking the time to respond. I went through all the steps (using your second method since I don't have an install on another computer to fall back on) but, unfortunately, it did not work for me on either my Windows 10 laptop or my Windows 11 one. It looks like I'm going to have to bite the bullet and pay for the subscription service to get access to my data, and then I'll have to consider whether I want to go through the pain of downgrading to the free 2013 version or switch to a freeware alternative.

Thanks again for trying to help me!