We are investigating an issue affecting Quicken Canada for Windows in which multiple TD Bank BIDs prevent customers from completing the normal Add Account connection flow.
When customers select an affected TD Bank instance, they may be forced into the Offline Account flow, preventing them from establishing an online connection.
This alert applies to Quicken Canada for Windows only.
This issue has been escalated to our internal team for further investigation. We don’t have an ETA for a resolution yet, but we’ll share updates as soon as we have more information.
To receive notifications when updates are posted, please click the bookmark ribbon in the upper-right corner of this page. If you don’t see the bookmark ribbon, make sure you’re signed in to the Quicken Community.
Thank you!
(Ticket #12588279/ CTP-18452)
