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Slowness and incorrect Fidelity balances after updating to 9.2.1

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This discussion was created from comments split from: Fidelity Issues post Version 9.2.1.

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gerardz

9.2.1 broke everything.

Fidelity update takes forever. Balances are off, and it keeps asking to reconnect one account; after reconnection, the balance is way off.

[Edited - Readability]

Quicken Kristina

Hello @gerardz,

Thank you for letting us know you're seeing these issues! To troubleshoot, please backup your Quicken file and update the program to the current version, 9.2.2. If you aren't prompted to update the program, you can use this article to download the current update: https://www.quicken.com/support/reinstalling-and-patching-your-quicken-subscription-version-after-your-membership-has-0#section-windows-2

If the issues persist after you update to the current version, I recommend restoring a backup from before the issue started and confirming whether the issue is resolved in the newly restored file.

Please let me know how it goes!