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Wealthsimple integration is broken, mislabeled as Mint. HDFC integration broken.

tinyparticle

This has been broken for 3+ years along with HDFC bank integration which has been broken for 6-10 months now. What are my options? Should I go ahead with cancelling the subscription if you can't even make something simple work.

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Comments

Quicken Kristina

Hello @tinyparticle,

Thank you for reaching out, though I'm sorry to hear you're encountering these issues.

I see you already contacted Quicken Support about the FDP-155 issue with HDFC, and they recommended contacting HDFC. Was HDFC able to assist with this issue?

Please provide more details about what happens when you attempt to connect with Wealthsimple. Are you unable to connect at all because of the mislabeling, or do you get errors when you enter your credentials? If you're seeing errors, what error message/code do you see?

I look forward to your reply!

Quicken Kristina

Hello @tinyparticle,

We haven't heard back from you in a while. Do you still need assistance?

Check back and let us know! Thank you.

tinyparticle

what happens when you attempt to connect with Wealthsimple.

https://www.reddit.com/r/simplifimoney/comments/1ekpszi/comment/m6o6qwm/

Quicken Kristina

Thank you for your reply,

Have you tried logging in, or do you stop when it asks for the Mint token? If you have tried logging in, what happens? Do you see any error messages/codes?

Was HDFC able to assist with the FDP-155 issue?

Thank you!

Quicken Kristina

Hello @tinyparticle,

We haven't heard back from you in a while. Do you still need assistance?

Check back and let us know! Thank you.