Partial Money Market Share Balance Left in Quicken After Changing Treatment to Cash

Question

I have a Fidelity HSA Investment Account with cash invested in SPAXX. A while back, I changed the money market treatment within Quicken to treat SPAXX as cash to match the Fidelity statement treatment. It appears the SPAXX balance prior to 12/31/2024 was not converted to cash when I went through the Wizard change as the share balance at that time still shows as outstanding in the register and holdings summary. If I add the 2024 and prior SPAXX holdings and cash balance, I equal the Fidelity balance for SPAXX. SPAXX transactions after 12/31/2024 are being treated as cash within Quicken. Within Quicken, I have tried to sell the 2024 and prior SPAXX shares to convert them to cash within Quicken, but I get a message that the share balance is 0 not allowing me to do that even though it shows the shares in the Holdings summary. Any thoughts on what is happening here and how to get all my SPAXX balances to be treated as cash within the account?

Boatnmaniac · Answer

Go to Edit > Preferences > Investments:  Make sure the box is checked for Show hidden transactions.

Then below the Account Register you should see Placeholder Entries.  Click on that.  Are there any placeholders listed that total up to 1,305.09?  If so, delete them.  Then that should resolve the issue for you.

bsteinke · Answer

I tried checking the Sell all shares box with putting the amount listing on the register and holdings report and letting it default to the price, but I am still getting a message that the Maximum number of shares on this security is 0. Share balance in the register and on the Holdings report says 1,305.09 with the price being $1 because it is a money market account.

Boatnmaniac · Answer

When you tried to sell the shares did you check the box for Sell all shares in this account?  (If this box is grayed out, simply click on the Number of shares box which should then make it accessible.)

That error message sometimes occurs when there is some small fractional share(s) involved and Quicken is doing some rounding that you don't see in your reports.  So, when you enter Sell transactions that you think for 0.01 shares but what you really have is only 0.00900001 shares, Quicken then reports that there aren't enough shares held.  Checking this box lets Quicken enter the correct quantity into the transaction so this error message does not come up.

One thing you can do to help make it less likely that you will not miss seeing really small fractional shares is to check the box for Extend share precision (8 digits vs rounding to 6) in your Investments Preferences setting.:

Let me know whether or not if this resolved the issue for you.