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RESOLVED! 9/21/26 Citi Cards - Connection Unavailable after maintenance at the financial institution

Quicken Kristina

We are investigating an issue with the Citi Cards connection option in Quicken for Windows and Quicken for Mac. Customers may see the error message below:

Our team is aware of this issue and is actively working to identify the cause. At this time, we do not have an estimated timeframe for a resolution. We will continue to provide updates in this alert as more information becomes available.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed in to the Quicken Community.

Thank you for your patience while our team works on this issue.

(Ticket #12600891)

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Quicken Kristina

RESOLVED 9/21/26

This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing it.

If you’re still encountering the issue, we recommend reaching out to Quicken Support for further assistance.

Thank you!