There was an error creating the online backup

Question

There was an error creating the online backup.

[Edited - Readability]

Quicken Kristina · Answer

Thank you for the follow-up!

I'm glad to hear that it's working again!

If you need assistance, please feel free to reach out!

gshoyhet · Answer

It started working again!

Quicken Kristina · Answer

Hello @gshoyhet,

Thank you for reaching out! To help troubleshoot this issue, please provide more information:

* When did you first encounter this issue?
* What specific error are you seeing?
* Are you using an antivirus, VPN, or firewall that may be blocking the connection?
* What is your internet upload speed? (You can check this by searching "Speed Test" in a search engine like Google.)

I look forward to your response!