I just updated to Quicken Mac 9.2.2 (Build 902.61860.100) and cannot connect to WSECU

Question

I am getting the following error  when  I try  connecting to WSECU (Washington State Employees Credit Union).  I've tried several times  unsuccessfullly. Always same error.

This connection failed and will not update

WSECU (accountname) -  Error FDP-101 (CP_SCRIPT_ERROR  General error  keycloak  access token is missing

Greg Hammond · Answer

I am in the same situation but with Quicken Simplifi, as I imagine many others are. WSECU is my primary banking institution and this has rendered the product functionally unusable. It has been 4 months since my account last synced. Quicken has noted that there was an issue and that they were working on this since late June. I can't fathom why it would take this long to fix this issue, aside from the fact that this is a relatively small credit union and it likely does not take priority. I've been on the phone with WSECU representatives several times, who have also stated that Quicken needs to implement the fix on their end. I've cancelled my renewal and will be seeking out other options

Quicken Kristina · Answer

Hello @gwangung,

Thank you for letting us know you're also affected by this issue. Our teams are working to resolve the issue, but we do not have an ETA. To track the status of the issue and be notified when it's resolved, I recommend bookmarking the Community Alert linked below:

https://community.quicken.com/discussion/7975344/ongoing-8-13-26-wsecu-various-errors-since-website-update

If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community.

Thank you!

(Ticket #12529273/CTP-17975)

gwangung · Answer

I've talked to WSECU and THEY said they've made all the corrections they needed to on their end. Any further work has to be done from the Quicken side.

When is that going to be done? This is far too long.