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Quicken Is Re-Downloading Cleared Transactions as Duplicates

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This discussion was created from comments split from: I am getting duplicated pending transactions.

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duplicate transactions

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jimarcher6837

Any idea when this problem is fixed? CTP 18428. My have R69.53, on Win 11. These screen grabs address the issue:

I will do a Report to Quicken to post my log files.

Quicken Laura

Hi @jimarcher6837,

Thank you for providing the additional information and screenshots. I’d like to clarify a few details to make sure I understand what’s happening.

Are these duplicate transactions currently pending at your bank?
Or are they cleared transactions that you previously downloaded into Quicken and are now being downloaded again?
From your screenshots, it looks like the downloaded transactions are matching your existing entries. When you accept them, do they match the existing transactions as expected, or are they added as new transactions and create duplicates?

Once I have this information, I can better understand what’s happening and determine the next steps.

I look forward to your response!

jimarcher6837

Laura, these are the answers to your questions.

Are these duplicate transactions currently pending at your bank?

No, they are not duplicates at the bank.

Or are they cleared transactions that you previously downloaded into Quicken and are now being downloaded again?

Yes, they are cleared.

From your screenshots, it looks like the downloaded transactions are matching your existing entries. When you accept them, do they match the existing transactions as expected, or are they added as new transactions and create duplicates?

They match the existing transactions..

Did you get my logs?

This problem started appearing on August 23. It appears to be related to CTP 18428 ticket. When will this bug get fixed?

I can manually log my transactions to reflect my bank / credit card statements. I will turn off the automatic updates for those.